Purchase terms
1 - LIABILITY
These general terms and conditions of sale are agreed with Exclusive Points Unipessoal Lda, owner of the XCAPEGAMES brand, with its registered office at Avenida de Carreço, n296, 4900-278 - Viana do Castelo, Portugal, tax identification number 518375544.
By participating in XCAPEGAMES adventures, you agree that, during these activities, neither Exclusive Points Unipessoal Lda nor anyone associated with it is responsible for any direct or indirect damage that may arise. You also agree to communicate this responsibility to everyone sharing an adventure with you. Many of the adventures take place in an urban setting, so you must take all necessary precautions when moving around, solving puzzles and travelling between them.
2 - ORDERS
The User places an order by completing the purchase process on https://xcapegames.com/, adding the products or services they wish to order to the shopping basket.
To confirm the order, the User must access the basket and provide the information required to complete the order (billing address, payment method, and the tax identification number and name to be shown on the invoice for tax purposes).
After payment, you will receive an email containing the code for the adventures/activities purchased, or the order confirmation and shipping details.
Within the following 72 hours, a payment receipt will be sent. The User is solely responsible for the details shown on the receipt. Once issued, the receipt cannot be reissued with changes.
3 - CONFIDENTIALITY
Besides introducing you to hidden corners of the locations, every stop includes puzzles. By taking part in our adventures, you agree not to discuss the puzzle solutions with your friends, colleagues or family. You may share your opinion of the experience, but remember: spark their curiosity without ever giving away a solution!
4 - COPYRIGHT
All content and information on the website and in its applications and web apps (puzzles, points of interest, hints, etc.) belong to Exclusive Points Unipessoal Lda.
5 - RIGHT TO USE IMAGES
Images you share with us may be used for promotional marketing purposes, especially if they are “epic” photos!
6 - PERSONAL INFORMATION
All personal information is subject to the provisions set out in the Privacy Policy.
7 - DISCOUNT CODES AND PROMOTIONS
Whenever you have a discount voucher, you may use it to purchase a new game.
These vouchers cannot be combined with other campaigns or promotions unless expressly stated in the promotion.
These general terms and conditions of sale are agreed with Exclusive Points Unipessoal Lda, owner of the XCAPEGAMES brand, with its registered office at Avenida de Carreço, n296, 4900-278 - Viana do Castelo, Portugal, tax identification number 518375544.
By participating in XCAPEGAMES adventures, you agree that, during these activities, neither Exclusive Points Unipessoal Lda nor anyone associated with it is responsible for any direct or indirect damage that may arise. You also agree to communicate this responsibility to everyone sharing an adventure with you. Many of the adventures take place in an urban setting, so you must take all necessary precautions when moving around, solving puzzles and travelling between them.
2 - ORDERS
The User places an order by completing the purchase process on https://xcapegames.com/, adding the products or services they wish to order to the shopping basket.
To confirm the order, the User must access the basket and provide the information required to complete the order (billing address, payment method, and the tax identification number and name to be shown on the invoice for tax purposes).
After payment, you will receive an email containing the code for the adventures/activities purchased, or the order confirmation and shipping details.
Within the following 72 hours, a payment receipt will be sent. The User is solely responsible for the details shown on the receipt. Once issued, the receipt cannot be reissued with changes.
3 - CONFIDENTIALITY
Besides introducing you to hidden corners of the locations, every stop includes puzzles. By taking part in our adventures, you agree not to discuss the puzzle solutions with your friends, colleagues or family. You may share your opinion of the experience, but remember: spark their curiosity without ever giving away a solution!
4 - COPYRIGHT
All content and information on the website and in its applications and web apps (puzzles, points of interest, hints, etc.) belong to Exclusive Points Unipessoal Lda.
5 - RIGHT TO USE IMAGES
Images you share with us may be used for promotional marketing purposes, especially if they are “epic” photos!
6 - PERSONAL INFORMATION
All personal information is subject to the provisions set out in the Privacy Policy.
7 - DISCOUNT CODES AND PROMOTIONS
Whenever you have a discount voucher, you may use it to purchase a new game.
These vouchers cannot be combined with other campaigns or promotions unless expressly stated in the promotion.