Privacy
Exclusive Points Unipessoal Lda, owner of the registered XCAPEGAMES brand, whose games/experiences may not be copied or replicated, has its registered office at Avenida de Carreço, nº 296, 4900-278 – Viana do Castelo, Portugal, and tax identification number 518375544. Protecting your personal data is one of our core priorities.
The General Data Protection Regulation, Regulation (EU) 2016/679 of 27 April, requires that you know exactly how your data is processed. Exclusive Points Unipessoal Lda acts as the responsible data controller for these purposes.
Values and Principles
We guarantee that personal data is processed with transparency, legality, lawfulness and fairness.
Data Collection
The data collected must never be processed in a manner incompatible with the purposes that have been made known to everyone concerned.
Data will be collected through our website, by telephone, in person or by email, during the provision of our services.
The fields collected and processed will include: name, occupation, workplace, position held, postal address, email address, telephone numbers, civil and tax identification numbers, and data about your visits to our website.
Data Retention
We guarantee that your data will be retained only for the period strictly necessary for the services we provide and the purposes that have been made known.
Information you have provided for the delivery of our services will be kept for the duration of the legal relationship, but never for less than the ordinary limitation period for bringing legal proceedings.
Data collected for invoicing purposes will be kept for the minimum mandatory period for retaining tax documents.
Third-party data provided to us under a contract for our services entered into with a client will be deleted once the purpose for which it was collected has ended. For example, data needed to organise a particular event will be deleted after that event.
Your data processed to inform you about our services will be retained for the duration of the commercial relationship plus a period of 5 years.
Processing
The processing of data is a matter of concern to us, including its security and protection against unauthorised or unlawful processing.
Data supplied to fulfil invoicing obligations is processed on the basis of legal duties.
Data Security
We will apply security measures to protect your data against unauthorised sharing or access.
Cookie Policy
Our website uses cookies or similar technologies to ensure the best user experience and to analyse trends, administer the website, track users’ movements within it and collect demographic information about our user base as a whole.
Google Analytics cookies are used to record information such as Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, files accessed on our website (for example, HTML pages), operating systems, date and time, in order to analyse trends on the website.
Data Sharing
We will share your data only when required by judicial or supervisory authorities.
Deletion, Access or Rectification of Data
As data subjects, users have the right to request access to their data and to request its rectification and deletion.
You may also restrict or object to the processing of your data and request data portability. These rights may be limited under the General Data Protection Regulation and Portuguese law.
You may also lodge a complaint with the CNPD whenever you believe your rights are being violated.
Changes to This Policy
If any changes are made to this policy, a notification will be sent by email or provided through prior notice on the website.
The General Data Protection Regulation, Regulation (EU) 2016/679 of 27 April, requires that you know exactly how your data is processed. Exclusive Points Unipessoal Lda acts as the responsible data controller for these purposes.
Values and Principles
We guarantee that personal data is processed with transparency, legality, lawfulness and fairness.
Data Collection
The data collected must never be processed in a manner incompatible with the purposes that have been made known to everyone concerned.
Data will be collected through our website, by telephone, in person or by email, during the provision of our services.
The fields collected and processed will include: name, occupation, workplace, position held, postal address, email address, telephone numbers, civil and tax identification numbers, and data about your visits to our website.
Data Retention
We guarantee that your data will be retained only for the period strictly necessary for the services we provide and the purposes that have been made known.
Information you have provided for the delivery of our services will be kept for the duration of the legal relationship, but never for less than the ordinary limitation period for bringing legal proceedings.
Data collected for invoicing purposes will be kept for the minimum mandatory period for retaining tax documents.
Third-party data provided to us under a contract for our services entered into with a client will be deleted once the purpose for which it was collected has ended. For example, data needed to organise a particular event will be deleted after that event.
Your data processed to inform you about our services will be retained for the duration of the commercial relationship plus a period of 5 years.
Processing
The processing of data is a matter of concern to us, including its security and protection against unauthorised or unlawful processing.
Data supplied to fulfil invoicing obligations is processed on the basis of legal duties.
Data Security
We will apply security measures to protect your data against unauthorised sharing or access.
Cookie Policy
Our website uses cookies or similar technologies to ensure the best user experience and to analyse trends, administer the website, track users’ movements within it and collect demographic information about our user base as a whole.
Google Analytics cookies are used to record information such as Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, files accessed on our website (for example, HTML pages), operating systems, date and time, in order to analyse trends on the website.
Data Sharing
We will share your data only when required by judicial or supervisory authorities.
Deletion, Access or Rectification of Data
As data subjects, users have the right to request access to their data and to request its rectification and deletion.
You may also restrict or object to the processing of your data and request data portability. These rights may be limited under the General Data Protection Regulation and Portuguese law.
You may also lodge a complaint with the CNPD whenever you believe your rights are being violated.
Changes to This Policy
If any changes are made to this policy, a notification will be sent by email or provided through prior notice on the website.